Page summary
This policy applies to www.electrolibre.ca
Last update: July, 2021
Respect for your privacy is of paramount importance for Appareils R.V. Dupuis Inc which is responsible for this site. This privacy policy is intended to expose you
How your personal information is collected and processed.
Any information that could identify you should be considered personal information. These include your first name and last name, your age, your mailing address, your email address, your location or your IP address.
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SERVICES AND LINKS OF OUR WEB SITE
Our website does not allow our visitors to communicate with other visitors or publish information that would be accessible to other visitors.
This site contains links to other sites. Know that Appareils R.V. Dupuis Inc is not responsible for the privacy practices of these sites. The privacy statement applies only to this website. We recommend that you take precautions when you leave this site and encourage yourself to read the privacy statement of each site you visit, especially when ordering online.
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AUTOMATIC COLLECTION OF INFORMATION
We collect the following personal information:
First name
Address
Postal code
Delivery address
Postal code of the delivery address
Email address
Phone number
Credit Card Number
Birth date
Your personal information is collected according to the following methods
Registration Form
Purchase order
Survey
Contest
We combine site visit data as well as anonymous and specific data of identified people for certain purposes:
Order Tracking
Informations / Promotional offers
Statistics
Contact
Website Management
Technical administration of the website
Improved ergonomics and navigation of our site
Marketing
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USE OF WITNESS (Cookies)
Cookies (or cookies) are pieces of information saved on your computer. They are not used to safeguard personal or confidential information.
However, we use cookies to store information that improves the online experience. We keep the language of use of the site as well as a cookie allowing us to personalize the site with the information concerning you, when you have logged in by entering your username and your password.
You can disable cookies. However, you will not be able to place orders online.
Opposition to the use of cookies by the site
You may object to the registration of these cookies by configuring your browser software.
In case you decide to disable cookies, you can continue browsing the site. However, any dysfunction of the site caused by this manipulation can not be considered as being of our fact.
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SHARING OF PERSONAL INFORMATION
We do not disclose your personal information to our merchants, divisions or other companies. Your personal data will not be disclosed to government institutions or authorities unless required by law.
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DURATION OF CONSERVATION OF PERSONAL INFORMATION
The person in charge of the treatment of the personal information will keep in his computerized systems of the site and in conditions of reasonable security of all personal information collected for a duration of 7 years.
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ACCESS TO THE PERSONAL DATA WE HOLD
You can ask us for any personal information we hold about you by contacting us . We will provide you with the requested information within one week. Proof of identification may be required. This information is provided at no cost.
We reserve the right to refuse your request for access to your information. In this case, we will justify the reason for the refusal.
You may change or update your personal information by logging onto our website.
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RIGHT OF OPPOSITION AND WITHDRAWAL
You have the right to oppose the treatment of your personal information by the site (“right of opposition”). You also have the right to request that your personal information no longer appear, for example, in a mailing list (“right of withdrawal”).
In order to object to the processing of your personal information or to request the removal of your personal information, you must follow the following procedure:
The user must address a written request to:
Appareils R.V. Dupuis Inc
c / o Person in charge of processing personal information
1551, Avenue Laurier Est
Montréal, Qc H2J 1J1
This request may be sent by mail or by email at [email protected] specifying the purpose of the request.
We will reply to your request within 14 days.
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RIGHT OF ACCESS, CORRECTION AND DELETION
You may review, update, modify or request the deletion of your information, in accordance with the following procedure:
The user must send an email to the Processing Manager of the personal information at [email protected], specifying the purpose of the request.
You can also modify your personal information through your online user/customer account if you created one.
If you have one, you have the right to request the removal of your personal data by following the procedure below :
The user must send an email to the Processing Manager of the personal information at [email protected], specifying the purpose of the request.
The request to delete the data will be processed within 14 working days. We must keep some data concerning your purchase in order to maintain services.
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SECURITY
The personal information we collect is kept in a secure environment. People working for us are required to respect the confidentiality of your information.
To ensure the security of your personal information, we use the following measures:
SSL (Secure Sockets Layer) Protocol
Access Management – Authorized Person
Automatic backup
Login password
Firewalls
We are committed to maintaining a high degree of confidentiality by incorporating the latest technological innovations to ensure the confidentiality of your transactions. However, since no mechanism provides maximum security, some risk is always present when using the Internet to transmit personal information.
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CONDITIONS FOR AMENDING THE PRIVACY POLICY
We reserve the right to modify it in order to guarantee its conformity with the law in force. Therefore, you are invited to regularly check this privacy policy to keep you informed of the latest changes.
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SUBMITTING A COMPLAINT
For any complaint, please contact the person in charge of processing personal information, specifying the subject of your request and send it by mail to the following address
Appareils R.V. Dupuis inc.
c/o Personal Data Controller
1551 Laurier Avenue East
Montreal, Qc H2J 1J1
or by e-mail: [email protected]
